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"MajorSparky"
#1 Posted : 23 March 2010 13:22:52(UTC)

Rank: Administration

Joined: 15/03/2013(UTC)
Posts: 1

Could someone help me with this one please...
I have recently taken delivery of a new HTC Touch Pro2 Mobile that runs WM 6.5 Pro, and have today (23 March 2010) downloaded and installed the LockCrypt Mobile app. onto it. When I run the program I get the error message: `This application requires a newer version of the Microsoft .NET Compact Framework than the version installed on this device'. I don't know how to determine what version of .net CF is installed on the mobile, but I assume it must be later than version 3.5. Where do I go from here?
Info appreciated.
MS.
HJennerway
#2 Posted : 23 March 2010 13:35:49(UTC)
HJennerway

Rank: Administration

Joined: 15/03/2013(UTC)
Posts: 22

Try downloading v 3.5 from <!-- m --><a class="postlink" href="http://www.microsoft.com/downloads/details.aspx?familyid=E3821449-3C6B-42F1-9FD9-0041345B3385&displaylang=en">http://www.microsoft.com/downloads/deta ... laylang=en</a><!-- m --> ;)
"MajorSparky"
#3 Posted : 23 March 2010 16:24:04(UTC)

Rank: Administration

Joined: 15/03/2013(UTC)
Posts: 1

Thank you, Harry.
The `old' .netCF version was 2.0.7045.0. Replacing with version 3.5 allows me to run the app on the mobile.

However, I now have another problem. When I run LockCrypt Mobile for the first time, it says something to the effect that, being the first time that I've run the program, I have to enter a password which will need to be entered on every occasion I use the program. Selecting `ok', I am then presented with a single password textbox. If I enter an eight digit password and then select `next', I get an `Incorrect Password' error message. If I choose `menu' (instead of `next') followed by `options', I get a window comprising a `database location' textbox, a `language' textbox, and two `password' textboxes. If I now enter an eight digit password, and reconfirm it in the second password text box, and then select `save', I get an error message: `Error loading database: data at the root level is invalid. Line 1, position 1.

The database that I have copied onto the mobile in \my documents folder is the Lockcrypt.Ice `dummy' file that is on the desktop version of LockCrypt.

I have unloaded and reinstalled LockCrypt Mobile but get the same result.

I don't know if I have one or two problems; a password problem and/or a database problem.

Any ideas?
HJennerway
#4 Posted : 23 March 2010 17:40:42(UTC)
HJennerway

Rank: Administration

Joined: 15/03/2013(UTC)
Posts: 22

Did you use the synchronize button or copy the file manually? Also, what versions of LockCrypt are you using?
"MajorSparky"
#5 Posted : 23 March 2010 18:08:51(UTC)

Rank: Administration

Joined: 15/03/2013(UTC)
Posts: 1

I am using desktop version 3.1.0.0 and mobile version 1.6.1.

I have manually copied the dummy version of LockCrypt.Ice to the My Documents folder on the mobile. If I then synchronise on the desktop version, I get the following message:

Waiting for connection...
Device Connected
Read database path from device
Could not read database path from device, using default.
Could not read icons path from device, using default.
LockCrypt Mobile version 1.6.1 or greater is required.

If I delete the LockCrypt.Ice file from the mobile and then synchronise again, I get the same message.

MS
HJennerway
#6 Posted : 23 March 2010 19:51:14(UTC)
HJennerway

Rank: Administration

Joined: 15/03/2013(UTC)
Posts: 22

Where did you find this "dummy version"?
"MajorSparky"
#7 Posted : 23 March 2010 20:43:37(UTC)

Rank: Administration

Joined: 15/03/2013(UTC)
Posts: 1

When you open the desktop version of LockCrypt, there is a sample (dummy?) database comprising Accounts (First Direct Maestro) + Bank Accounts (Natwest Current) + Credit Cards (MNBA Mastercard) + Contacts (Harold Zoid) etc. I saved this file as LockCrypt.Ice on the desktop version and also copied it to the mobile under the My Documents folder.
MS
HJennerway
#8 Posted : 24 March 2010 07:53:44(UTC)
HJennerway

Rank: Administration

Joined: 15/03/2013(UTC)
Posts: 22

Very off problem. No one else has reported it and I can't reproduce it, which leads me to the conclusion that's caused by a specific set of circumstances specific to your device. Sorry I can't be of more help.

If you could remove any personal information in the file I would, however, be happy to investigate. :)
"MajorSparky"
#9 Posted : 24 March 2010 09:54:01(UTC)

Rank: Administration

Joined: 15/03/2013(UTC)
Posts: 1

Thanks Harry. Having deleted all programs from PC and Mobile, and reinstalled, I now get an `I/O problem' error when I try and create an account on the mobile for the first time. The mobile syncs ok with the desktop via the usb connection. I am now going to try installing everything on a laptop and communicating with the mobile via bluetooth. I suspect that I will get the same result, indicating a problem with the mobile setup.
"MajorSparky"
#10 Posted : 24 March 2010 13:42:52(UTC)

Rank: Administration

Joined: 15/03/2013(UTC)
Posts: 1

Success!!! Uninstalled all LockCrypt files from mobile, connected mobile via usb to laptop running Windows 7, downloaded desktop version and mobile version of LockCrypt, installed latter on mobile using activesync, and hey presto, mobile version runs and synchronises with desktop version. Thanks for your patience Harry.
MS
HJennerway
#11 Posted : 24 March 2010 20:41:15(UTC)
HJennerway

Rank: Administration

Joined: 15/03/2013(UTC)
Posts: 22

Glad you got it working. :)
chanyuan
#12 Posted : 14 April 2017 06:58:50(UTC)
chanyuan

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