White screen on login

General support and questions about LockCrypt.

White screen on login

Postby kosborne on Fri Jun 25, 2010

I launched LockCrypt and when the applicaiton opens and the window for login opens, all I am seeing is a white screen. I am running Windows 7 Pro 64-bit. I have been using the software for several months and have had no problems. I have done a reboot of the computer but no changes... any suggestions?
kosborne
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Re: White screen on login

Postby Harry Jennerway on Fri Jun 25, 2010

Sounds like the database you're using is empty. Is your password accepted? Have you used multiple databases?
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Harry Jennerway
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Re: White screen on login

Postby kosborne on Fri Jun 25, 2010

i can't even see the the place to type in my password... it is all just a while screen... nothing at all in it... but.... i did move my curser to where the box for the password would be and clicked and started typing my password, then hit enter... the small box then disapperaed like it accepted it, but the larger box where i would nomally see all my info was also all white....
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Re: White screen on login

Postby Harry Jennerway on Fri Jun 25, 2010

That's odd. Do you have a backup of your database?
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Re: White screen on login

Postby kosborne on Fri Jun 25, 2010

I do not, but i browsed to the program files, launched it from there and now things are showing fine... i feel like it may have been something to do with display settings, i had been working with them some today for some presentations that i was doing and that may have affected it... thanks for your responses.
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